Your role will involve designing and implementing a comprehensive information architecture (IA) that ensures our digital content is intuitive, accessible, and aligned with user needs. Collaborating closely with both the content and user research teams, you will ensure that the services navigation, categorisation, and overall structure serve our diverse user base effectively.

Key responsibilities include:

• Information Architecture Planning and Execution: Lead the design and implementation of the IA strategy for the Criminal Justice Hub. Plan and execute the organisation, categorisation, and navigation structure to enhance user experience.
• Collaboration: Work closely with content and user research teams to integrate IA principles throughout the service, ensuring a seamless and user-centered approach.
• User Needs Analysis: Use research insights to guide the structure of content, ensuring it meets the needs of our users, especially those impacted by the criminal justice system.
• Review and Refinement: Continuously evaluate the effectiveness of the IA and make improvements based on user feedback and evolving content requirements.
• Guideline Adherence: Ensure that the IA adheres to best practices and relevant guidelines, including the GOV.UK Service Manual, for an inclusive and accessible user experience.
• Documentation: Create clear IA documentation, including sitemaps, wireframes, and content models, to guide the design and development process.