As an AbilityNet Coordinator you would be in charge of an area team of volunteers who change the lives of disabled and older people by providing Free IT Support. We need a driven individual to grow this service in the NE.
Your principle accountabilities:
Many disabled people and older people struggle to get the most from technology and need a trustworthy helpful person to offer independent advice and day to day tech support. AbilityNet's volunteers provide one-to-one support to disabled people and older people, through home visits and remote support. As an Area Coordinator you will help people with so much more than just technology. Computers can help people to gain or regain their independence by shopping or banking online, it can prevent isolation as the internet can connect them via email and Skype to family and friends, and it can even provide people with something relaxing and fun to do with games to play and radio and tv online, amongst other things. When something goes wrong with their technology suddenly all this is taken away, and we help to give it back.
Here's what one of our clients said “I thank you so much for sending Peter to set up my laptop, I can’t tell you how much it means to have someone at your side to explain everything so clearly. It’s always difficult to get someone around here they all charge well over £100 which as a widow I cannot afford, so your charity is a god send for people like me living alone and disabled. I have lots of friends all very kind but I can’t keep asking for help, they all have such busy lives.”
Check out our impact report here https://abilitynet.org.uk/about-abilitynet/abilitynet-impact-report-2019
As part of our service we offer the chance to work with disabled and older people and make a real difference to their lives. There's the chance to network with other IT professionals as well as training on disabilities and adaptive technology.