If you are you passionate about making a difference to those struggling with finances in North Liverpool as part of our Debt Advice team, we could be the next stop on your volunteering journey..
Who are we looking for?
If you are you passionate about making a difference to those struggling with finances in North Liverpool as part of our Debt Advice team, we could be the next stop on your volunteering path.
We are seeking a highly motivated and passionate individual to join our experienced and dedicated team to support the delivery of high-quality debt and money advice.
We have been delivering both debt advice and money education in North Liverpool for the best part of 15 years.
We hold the Advice Quality Standard for our work and are overseen by both Community Money Advice and the Financial Conduct Authority.
We are seeking an individual with strong administration skills who would be committed to use those to increase the capacity of the debt advisors working in our Financial Resilience team.
Purpose of the post: To support the day-to-day operation of the Debt Advisors who work within the Financial Resilience Team to deliver debt advice to the local community and hubs across Liverpool and the Wirral through excellent organisation, administration, and compliance.
The Volunteer Money Angel Administrator will: Provide administrative support to the team through support for case work, including contacting clients, making and reminding about appointments, supporting with paperwork, printing and scanning
Key skills and experience
Experience of office administration (essential)
Excellent IT and computer skills including a working knowledge of Office 365 (essential)
Professional telephone manner (essential)
Strong interpersonal skills and the understanding to deal with vulnerable people (essential)
Excellent Communication - both written and oral (essential) To have some knowledge of finance systems (desirable)
Some experience of managing compliance within an organisation (desirable)
Agree and support the Christian values of St Andrew’s Community Network Ability to work unsupervised, under pressure and to deadlines
Ability to work as part of a team
Honesty and integrity
The work we do changes lives. We’re a group of skilled, dedicated people driven by our commitment to design out poverty in the communities we serve. Join us on our mission.
If you want to see lives changed for the better, whilst genuinely developing your own skills, then St Andrew’s Community Network is a rewarding place to be!
Through our work last year, we helped 896 people manage a total of £6.9 million pounds worth of debt. When you match those types of numbers with our holistic toolkit of change initiatives, we are sure that you will find working alongside us both inspiring and fulfilling.
We pride ourselves on a fun and supportive culture, where we value you as a whole person and offer opportunities for you to grow.