Role Description:

• Listening Support: Volunteers provide empathetic and non-judgmental listening support to people living with autoimmune diseases (referred to as “Our Wrens”). A volunteer's focus is on allowing Wrens to express their feelings without offering advice or solutions.
• Regular Sessions: You’ll participate in fortnightly 50-minute sessions with two separate Wrens via telephone or video call.
• Training and Assessment: After submitting an application, successful applicants undergo a 4-week remote training program focused on listening skills and supporting individuals with autoimmune diseases. A final one-to-one assessment ensures readiness before matching with a Wren.
• Ongoing Support: Volunteers receive ongoing support and the opportunity to continue to develop their listening skills from experienced volunteers, Operations team and clinical supervisors.

Requirements:

• No Prior Knowledge Needed: Volunteers do not need specific knowledge or experience related to autoimmune diseases.
• An empathetic and understanding attitude;
• A quiet and private space to conduct appointments;
• Access to a computer, telephone and a reliable internet connection;
• Confidentiality, professionalism and reliability;
• Monthly Commitment: Regular attendance (twice a month) is required for an  initial 12 month period. 
• Skill-Building: Gain lifelong skills in deep listening and develop reflective skills by attending monthly reflective practice sessions