IT Support and Connector - to support the Management Team and the reading pairs.

IT Support and Connector - to support the Management Team and the reading pairs.

Ongoing role
At a glance


  • Digital and IT strategy


Leicester, LE1 6AA
Mainly at home
Travel limit? Volunteers should live within 15 miles of the City centre.


Either in or out of office hours Estimate of time needed:
1-3 hours / week
Flexible hours averaging 2 hours a week plus 2 hours a month to attend a Management Team meeting.

Your work will facilitate effective communication within the team and support the protection of data.  As a connector you will help beginner readers work on line with their coach when needed.

What will you be doing?

  • Be the first port of call for any IT queries within your local group.
  • Support members of the Team to set up Read Easy email accounts when required.
  • If required, set up local WhatsApp groups or similar group forums.
  • Support the Publicity Organiser with setting up social media accounts for the group.
  • Support the Management Team to set up Zoom and any other tools that will help to improve local communications. 
  • Support the Management Team and Coordinators to use Sharepoint effectively
  • Be proactive in suggesting ways in which the group could operate more effectively through improved use of IT
  • Liaise with Coordinators in setting up and supporting on-line coaching.

What are we looking for?

  • Good understanding and experience of IT, including email, spreadsheets, databases and Sharepoint
  • Good communication and people skills.
  • Sympathetic and patient apporach
  • Ability to work both with the Management Team and independently.
  • Willingness to be proactive in suggesting creative uses of IT to support the work of the group.

What difference will you make?

Your input will help us to work more effectively as a team and will provide new flexible ways of working for adults who want to learn to read. 

Before you apply

Please apply through Reach in the first instance. Shortlisted candidates will be asked to complete our additional application form.

  • Education
  • Our organisation provides free one to one coaching for adults who cannot read.  

    Trained coaches teach adults to read with specialised teaching materials.

    More than 7% of adults in...