Worcester Wheels provides community transport and needs the help of an IT expert to help us to procure and install a new IT system to support the delivery of our service to vulnerable clients, and support online promotion and recruitment.
Worcester Wheels is a community transport service run by Worcester Volunteer Centre to provide affordable transport to vulnerable people, so as to reduce isolation, promote and enable independent living. We are expanding our service to ensure our financial stability and to support local people and charities affected by cuts to public spending.
We introduced a scheduling software system a year ago and now need to upgrade our computers and server. We need an expert to help roll out our hardware and software upgrade plan.
Once this is in place we need someone to:
You would be instrumental in helping us to achieve our three year plan to achieve financial sustainability.
We need someone with appropriate qualifications and a sound knowledge of current hardware and software. You should have a minimum of three years' experience of performing an IT support role in a business environment.
You will have good communication skills to enable you to support our less IT literate personnel in using our hardware and software to help them to work smarter.
This role is vital to our plans for the expansion of our community transport service. Our 'dial a ride' scheduling system has now been installed onto the computers and has been in use for about a year. However, our PC’s and server are not really fit for purpose. We need to replace our existing hardware and software with a system that can help us to work smarter. Our other major objective is to improve our online presence (website and social media) to support our recruitment and publicity campaigns.
Social isolation is a major problem for people who are older, disabled or financially disadvantaged. Our service users are helped to visit hospitals, doctors, dentists, luncheon clubs, shopping, social events..... We would like to reach many more people who we know would benefit from getting out in the community but we are held back by our systems and our lack of expertise in making use of social media and online opportunities. You could be the one to help us grow to become the important social support our local communities need.