At a glance

Skills

Digital and IT strategy
Training

Where

Leeds, LS10 3LP

Mainly at the office

Travel limit? Travel expenses and compensation will be paid.

Time

Either in or out of office hours Estimate of time needed:
1-3 hours / week Expenses for Travel will be paid. A laptop or computer system for the organisation will be given. You must be based in Leeds to apply.

Deadline

30 Oct 2025

Visitors from Fifth Day

Welcome to Reach Volunteering. We are a community and registered charity that connects people, skills and good causes.

To apply for this role, and any other on our platform, you need to be based in the UK, have at least three years of experience using the skills you wish to volunteer in a professional capacity or have lived experience (for trustee roles). Read more about our criteria.

We are seeking dedicated volunteers to join our team as Digital Inclusion Support in Leeds. Someone with IT skills and based in Leeds.

What will you be doing?

Role Description: As a Digital Inclusion Support Worker, you will play a crucial role in bridging the digital divide within our community. Your primary responsibility will be to assist individuals who face barriers to accessing and using digital technologies effectively. This includes providing one-on-one support, training, and guidance to help community members gain confidence and skills in using digital devices and navigating the internet.

YOU MUST BE BASED IN LEEDS.

Key Deliverable:

Train and empower community members to become self-sufficient in using IT and digital technologies, ensuring they can independently access online services and resources. This will be measured by the number of individuals who successfully complete training sessions and report increased confidence in their digital skills.

What are we looking for?

Experience:

Strong IT and digital literacy
Experience running training sessions
Strong organisational, interpersonal and inclusive communication skills
The ability to manage both time and workload
Can teach IT skills like setting up emails, google software navigation, Microsoft teams and online systems, using QR codes, Google events, Eventbrite setup, using MS system etc
Must be based in West Yorkshire - Leeds or environs
Are patient, empathetic, and have strong communication skills.
Are passionate about helping others and bridging the digital divide.
Can commit to a regular volunteer schedule.

Responsibilities:

Conduct one-on-one or small group IT training sessions on basic digital skills, such as using smartphones, tablets, computers, and essential software.
Assist community members in setting up and using email accounts, social media, and other online services.
Educate individuals on online safety and privacy practices.
Provide guidance for accessing online resources related to education, employment, health, and social services.

Key Deliverable:

Enable community members to become self-sufficient in using digital technologies. Success will be measured by the number of individuals who complete training and report improved confidence and competence in their digital skills.

Join us in making a difference by empowering our community members with essential digital skills!

What difference will you make?

As a Digital Inclusion Support Worker, your efforts will create a meaningful and lasting impact on our community. By volunteering, you will:

Empower Individuals: Help community members gain the confidence and skills needed to navigate the digital world independently, enhancing their daily lives and opportunities.
Bridge the Digital Divide: Reduce inequalities by providing access to digital resources and knowledge to those who may otherwise be left behind.
Enhance Quality of Life: Enable people to connect with family and friends, access important services, pursue education, and find employment opportunities, thereby improving their overall well-being.
Promote Online Safety: Equip individuals with the knowledge to protect their personal information and navigate the internet safely.
Foster Community Growth: Contribute to a more inclusive, informed, and connected community, where everyone has the opportunity to thrive in the digital age.

Your support will make a tangible difference, helping to build a more inclusive and equitable digital future for all.

Before you apply

Please contact us via Reach with any questions.

Key requirement;- Candidate must be based in Leeds to apply.

About AFRIKINDNESS

Causes

Black, asian and minority ethnic groups

Children / families

Education

Local / community

Mental health

Young people

Organisation type:

Charity

Afrikindness is a non-profit public-benefit organization with the primary aim of promoting acts of kindness amongst children and young adults, igniting a desire in them to make a positive impact...

IT & Digital inclusion Support workers in Leeds