Enquiries coordinator

Enquiries coordinator

Ongoing role
J81961
At a glance

Skills

  • Business development / Sales
  • Office and Administration Management

Where

Ingatestone, CM49EE
Remote opportunity

Time

Either in or out of office hours Estimate of time needed:
3-7 hours / week or 7-15 hours / week
varied but regularly each week with flexibility to respond promptly to donors and incoming offers. Able to commit to role for 12 months plus

Deadline

30 Sep 2022

To receive and respond to offers of aid and enquiries coming into HAAD through its growing network of aid sector and non-aid sector entities

What will you be doing?

Hope and Aid Direct (HaAD) is entirely run by volunteers, and our primary purpose is to obtain and deliver humanitarian aid for distribution to those most in need.

HaAD has built a good reputation, by word of mouth, through past and present volunteers, through media outlets, and through its growing network of aid sector and non-aid sector entities. Offers of help come through all these media, as do enquiries of every nature, and this role is to receive and respond to or properly attribute these offers and enquiries to ensure appropriate and effective follow-up.

Hope and Aid Direct (HaAD) is entirely run by volunteers, and our primary purpose is to obtain and deliver humanitarian aid for distribution to those most in need.

  • To manage relationship with donors
  • To receive and proactively respond to all enquiries and offers from all quarters
    • To record all such enquiries and offers appropriately
    • To quickly prioritise and either follow up or attribute to the right persons,
    • and to monitor and chase all follow-ups through to completion

What are we looking for?

  • Experience of relationship management, sales management or fundraising
  • Good Communication and people skills
  • An opportunistic attitude, and enthusiasm for the work of HaAD
  • At least basic knowledge of HaAD operations and other personnel and the humanitarian aid sector in general
  • PC and internet, and IT Literacy in Word and Excel.

What difference will you make?

  • To be part of a vital response to increasing humanitarian needs
  • By managing relationships with new and potential¬†donors you will help to maximise the incoming aid and thus the aid we can send to those in need

Before you apply

An initial call with our volunteer co-ordinator, followed by a call with our operations team

Causes
  • Human rights
  • International development
  • Refugees / migrants
  • Organisation type: 
    Charity

    We are a humanitarian aid organisation whose main beneficiaries are the victims of war or displacement. We provide immediate frontline aid via our partners in country to ensure that the right aid...