Digital Ambassador

Digital Ambassador

Ongoing role
At a glance


  • Database / CRM development
  • Digital and IT strategy
  • Network / system management
  • Project management / Product owner
  • Software and web development


Cardiff , CF14 2EG
Remote opportunity
Travel limit? No


Either in or out of office hours Estimate of time needed:
0-5 hours / month or 0-3 hours / week
Our ambassador meetings are held every 6 weeks on a weekday evening from 7-9pm. Outside of this, volunteering hours are flexible.

Repair Cafe Wales facilitates pop-up events where members of the community can get household items fixed for free by volunteers. We are looking for a digital professional to support in the delivery of our digital strategy. 

What will you be doing?

The purpose of this role will be to support the board, in the delivery of the Repair Cafe Wales digital strategy and activity. The role will work across the digital remit on a voluntary basis when required and will provide digital and IT support to enable Repair Cafe Wales to capitalise on the possibilities offered by digital engagement. The role holder will be a natural problem solver with excellent attention to detail.   

There will be the opportunity for this position to progress to a Board Level position, based on performance.  

What are we looking for?


- Competent across MS office platforms (particularly Word and Excel) 

- Competent with the use of video conferring platforms, particularly Microsoft Teams  

- Experience of current agile project management practices, open source, cloud platforms and digital services. 


- There are no specific educational requirements 


- Previous experience of designing and rolling out digital services

- Previous experience of working in an IT or digital environment   


-  Problem solver  

- Collaboration skills  

- Comfortable managing stakeholders at all levels  

-  Strong communicator  

- Comfortable working to deadlines 

What difference will you make?

Since our inception in 2017, Repair Cafe Wales has grown from 1 cafe to now encompass a network of 34 repair events predominantly across Wales, but also in England and Scotland. Each event has its own local organiser and volunteer base, and so far we have helped over 4,000 people with broken items.  

A digital ambassador is a vital role for Repair Cafe Wales as we look to digitalise our key processes to support the growth we have undergone, as well as to allow for future growth. We work for our communities to influence standards for goods and government policy, using the data we collect from our events to help inform policy decisions that promote a greener, more sustainable world. Therefore, having suitable digital processes in place is hugely important to ensure all data is captured effectively. 

What's in it for the volunteer?

You will be joining a friendly and hugely passionate team. Our ambassadors meet virtually every 6 weeks along with our local organisers to catch-up, ask questions and provide updates. You will have the full support of the board as well as the opportunity to get involved in any projects which may be of interest to you, regardless of if these fall under the digital remit. There will be the opportunity for this position to progress to a Board Level position, based on performance.

Before you apply

  • Environment
  • Repair Cafe Wales is a not-for-profit Community Interest Company with the core values of waste reduction, skill sharing, and community cohesion. Repair cafes enable people from a diverse range of...