A Data Connectivity Assistant is required to support our mission of ensuring internet connectivity for underprivileged individuals and communities by distributing data SIM cards to help bridge the digital divide.
Assist in the organisation, inventory, and distribution of data SIM cards.
● Maintain accurate records of SIM card distribution and ensure compliance with data usage policies.
● Collaborate with Data connectivity manager and team members to respond to inquiries and provide information about data plans and connectivity options.
● Support beneficiaries in activating and using data SIM cards effectively.
● Help with troubleshooting and addressing technical issues related to data connectivity.
● Participate in data collection and reporting to evaluate the impact of the SIM card program.
● Provide guidance and support to individuals, ensuring they understand how to use data for educational and digital inclusion purposes.
● Enthusiasm for digital inclusion and a commitment to our mission.
● Strong organisational and communication skills, and administrative experience.
● Basic knowledge of mobile devices and data connectivity.
● Patience and empathy in assisting individuals with varying levels of tech proficiency.
● Attention to detail and a proactive approach to problem-solving.
your efforts in supporting data connectivity activities will have a significant impact on our organization's ability to thrive and ensure long-term sustainability, especially at this critical juncture.
By assisting with data connectivity tasks, such as distributing and managing data SIM cards, troubleshooting technical issues, and providing support to individuals in need of digital access, you will directly contribute to bridging the digital divide within our community. Your work will enable individuals and families to stay connected, access vital resources, and participate fully in the digital world.
Please provide a cover letter detailing why you are interested in this role and your relevant experience.
