Branch Chair

Branch Chair

Ongoing role
J105409
At a glance

Skills

  • Financial management
  • Volunteer management
  • Data protection / GDPR
  • Social care / Counselling

Where

Dumbarton, G82 1AG
Mainly at home

Time

Either in or out of office hours Estimate of time needed:
3-7 hours / week or 7-15 hours / week

Deadline

03 Dec 2025

Visitors from Fifth Day

Welcome to Reach Volunteering. We are a community and registered charity that connects people, skills and good causes.

To apply for this role, and any other on our platform, you need to be based in the UK, have at least three years of experience using the skills you wish to volunteer in a professional capacity or have lived experience (for trustee roles). Read more about our criteria.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have experience managing people and possess good I.T. skills.

What will you be doing?

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. To ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

What will you be doing?

- Providing leadership to the Branch and ensuring all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.

- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.

- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.

- Ensuring all data is processed and held in accordance with SSAFA’s data management policies.

- Monitoring volunteer numbers against demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.

- Ensuring all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.

- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.

- Providing timely reports and information to SSAFA’s Central Office

- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.

- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.

- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

What are we looking for?

What are we looking for?

  • Friendly and approachable people of any age (18+) with experience of coordinating people and admin
  • Willingness and ability to lead and manage a team of volunteers.
  • Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
  • Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
  • Willingness to use our on-line case management system (this is covered in the training course)
  • Ability to understand and keep within the boundaries of the role for which training will be given.
  • Reliability
  • Practice confidentiality and data protection in line with SSAFA policies.
  • Willingness and means to travel to meetings or events as required.
  • Good written and spoken English.
  • Experience in people management

 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What difference will you make?

Your Impact and why we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers. This role is about leadership, coordination, and administration.

What could you gain from this volunteering role?

  • Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
  • Use your skills, knowledge, and life experience to benefit others.
  • Support from your local SSAFA branch and the wider SSAFA community
  • Experience, training, and skills that you can highlight on your CV and in job interviews.

Before you apply

If interested in our opportunity at SSAFA, please do not hesitate to either apply or to contact our Volunteer Development Team via the Reach platform.

Causes
  • Emergency Services / Armed Forces
  • Organisation type: 
    Charity

    SSAFA's support covers both regulars and reserves in the Royal Navy, Royal Marines, British Army, Royal Air Force and their families, this also includes anyone who has completed National Service....