At a glance

Skills

HR
Office and Administration Management
Project / programme management
Volunteer management
Safeguarding

Where

Newcastle, ST5 5NT

Mainly at the office

Time

Mostly during office hours Estimate of time needed:
1-3 hours / week, 3-7 hours / week or 7-15 hours / week 3hrs a week for 6 months (to be able to fully learn the volunteering opportunity)

Are you interested in gaining administration, communication and IT experience?Caudwell Children are looking for volunteers to help with our Applications team.

What will you be doing?

As a volunteer in our Applications department, roles and responsibilities may include:

Processing and completing applications for specialist equipment, therapies and treatment, verifying financial documentation and diagnosis letters
Data inputting onto our database system
Carrying out a range of administrative tasks such as filing, composing emails, scanning.
Providing an information and signposting service
Writing financial and application summaries
Communication with other organisations via telephone and email
Answering telephone / email enquiries regarding the status of applications

We’re looking for somebody approachable, dedicated and responsible, with a good level of written and verbal communication, and telephone and computer literacy.

Can you spare 3-4 hrs a week? We are open 9-5 weekdays - We suggest a minimum commitment of 6 months for this role – full training and support will be provided.

What are we looking for?

Administrative experience in a voluntary or employment capacity
Comfortable using a computer and learning new IT systems
Previous experience of data entry into IT systems in a voluntary or professional capacity
Comfortable are you answering phone calls
Good level of written and verbal communication skills
Enjoy making conversations with new people

What difference will you make?

Your input will help shape the lives of children that we support through various forms of funding. With your help we will be able to continue to provide support to children throughout the UK and how they access services.

Before you apply

Hello

Thank you for registering your interest to volunteer with Caudwell Children, it is great to hear from you!

You can read the role descriptions of our volunteering opportunities on the Volunteer page of our website which can be found here and once on this page, the next step is to fill in an application form by clicking on “Become a volunteer”.

Once we have received your application, a member of the team will be in touch to go through the next steps in our volunteer journey with you.

If you have any questions or would like some support filling out the application form, please do not hesitate to contact us.

Thank you

About Caudwell Children

Causes

Children / families

Learning disabilities / difficulties

Physical disabilities

Organisation type:

Charity

Caudwell Children is dedicated to transforming the lives of disabled children, our vision is a world where all disabled children and their families have choice, opportunity, dignity and...

Applications Volunteer