Ad hoc Information Technology Support

Ad hoc Information Technology Support

Ongoing role
J104059
At a glance

Skills

  • Network / system management

Where

Cowbridge, CF71 7DA
Mainly at home
Travel limit? 20

Time

Mostly during office hours Estimate of time needed:
0-5 hours / month
Ad hoc, as needed.

Deadline

09 Nov 2025

We are looking for a positive individual to provide us with ad hoc IT support, to aid us in delivering a consistent, secure and efficient service to our local community.

What will you be doing?

The IT support volunteer will provide technical assistance to With Music In Mind (WMIM)'s small team as needed, to ensure the smooth running of the organisation in relation to IT, helping to deliver a consistent, secure and efficient service.

The role is flexible, but volunteers may be involved in the following:

  • resolving and troubleshooting technical issues
  • disseminating information and providing tips on software use
  • undertaking health checks, examining current software systems and advising on potential improvements to improve efficiency, ease of use, updates and security
  • supporting the maintenance of WMIM's devices and software, to prevent disruptions
  • supporting website updates

The role will be carried out either remotely or occasionally at our office base in Cowbridge, Vale of Glamorgan.

What are we looking for?

Knowledgeable and confident in using, maintaining and troubleshooting a range of IT systems and software (particularly Microsoft Office and Teams).  Able to work well with the small team, supporting and advising appropriately on any improvements, including related to efficiency and security.

What difference will you make?

Although our primary aim is the delivery and development of our service, we are naturally reliant on technology to enable us to deliver this. 

Through joining us you will be with a friendly team who are passionate about delivering a quality service.  You will know that you are doing vital work by enabling us to focus on providing our activities and meeting the needs of individuals in our local community, improving their physical and mental health and well-being, helping us tackle social isolation and loneliness in older people in the Vale  of Glamorgan.

Before you apply

Please contact us via Reach with any questions or to apply for this volunteering opportunity.  Thank you.

Causes
  • Health and well being / research and care
  • Local / community
  • Older people / later life
  • Organisation type: 
    Not for profit

    With Music In Mind is a not-for-profit Community Interest Company based in the Vale of Glamorgan, South Wales, offering a regular service for older people in the community. 

    Our mission is...