What do the buttons mean?
Placed: Congratulations! You've found a skills based volunteer or trustee to fill your opportunity
Placed other: Well done! While the volunteer won't be doing the role they applied for, they will (or already have) contributed their time and skills to your organisation in a different capacity.
Not placed: Unfortunately, this application didn't lead to a match. This could be for many reasons, such as another applicant was placed, the role was no longer available, or the applicant wasn't suited to the role.
Volunteer withdrew: Select this option if the volunteer told you they were no longer interested or if you never heard back from them.
What happens when I click these buttons?
Before confirming your selection, you will be asked if you have contacted the volunteer already. If not, you can send a message through our platform. While it’s important that you update Reach with the outcome, it’s even more important that the volunteer knows!
They won’t be penalised in any way if you mark them “not placed” or “volunteer withdrew”. We don’t rank or rate our volunteers.
If you place them, then the placement may show on their volunteer profile.
Submit a decision date
Don't know the outcome yet? You can let us know when you expect to know, by submitting a decision date. This date doesn't have to be exact, and it isn't biding. It just helps us keep tabs on the application and means we won't ask you for an outcome before you are ready.
Once you submit a decision date, it will show on your dashboard. Reach will be able to see it, but the volunteer will not. You can update it at any time using the “edit the date” link.
Need help with an application?
The first place to try is with the applicant. If you need more information from them, or haven’t heard back, please try sending a follow-up email. If that doesn’t work, use the link to “Contact Reach about this conversation” and we’ll do our best to help.