Reset your password
If you’ve forgotten your password or just want to change it, you can use the forgotten password form to reset it.
If you are not logged in, you will need to enter your registered email address. Click the reset password button and we will email you a link to a secure page. If you open this page, you will be asked to enter and confirm your new password.
Don’t know your registered email address or no longer have access? Just give us a call and we’ll be happy to help.
Change your account or profile details
If you are logged in, you can change your user name, password, and email preferences in your basic account settings. If you have a volunteer or organisation profile, you can edit these from Manage account as well.
From anywhere in your dashboard, click Manage account (1)