These guides walk you through our most frequently asked questions about how to use our platform.
We want to hear about your experiences so if you have any feedback or would like to request a new guide, please let us know by completing this quick form.
Need help with something not covered here? Email us at help@reachvolunteering.org.uk.
Our offer
How it works
Our criteria
Our skills
When we charge
Help with your account
Resetting your password
Updating your details
Changing your subscription preferences
Keeping your information private
Deleting your account
I didn't receive my validation email. What should I do?
Help for organisations
Managing your organisation
Adding colleagues to your organisation
What if my organisation doesn't have a public address?
Updating your organisation profile or logo
Opportunities
Posting an opportunity
Volunteer project library - explore project templates to help you write your own role
Trustee Recruitment Cycle: Prepare
Secondary application forms
Picking the right skills
Listing a role or organisation without a postcode
Taking down your opportunity
Why has my opportunity been taken down?
Applications
How do I contact a volunteer?
How do applications work?
Generating applications for your opportunity
Updating an application with the outcome
Help for volunteers
How do I apply for a volunteer or trustee opportunity?
How do applications work?
Picking the right skills
Update your volunteer profile
Our policies
Terms and Conditions
Privacy
Acceptable use
Community Agreement
Complaints
